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Hotel Receptionist

6 Vacancy

Experience

3 Years

Employee type

Full Time

Job Title

Hotel Receptionist

Salary

Month

Job Description

As a Hotel Receptionist, your role involves welcoming guests, managing reservations, and facilitating efficient check-ins and check-outs. You'll provide information about hotel facilities, local attractions, and handle guest inquiries with professionalism. Operating computer systems and hotel management software, you'll ensure accurate record-keeping and financial transactions. Collaborating with various hotel departments, you contribute to seamless guest services. Your proactive approach, effective communication, and attention to detail play a vital role in enhancing the overall guest experience and maintaining the front desk's smooth operation.

Responsibilities

Guest Reception, Reservation Management, Check-in and Check-out, Customer Service, Communication, Record-keeping, Financial Transactions, Phone and Email Handling, Information Assistance, Security Awareness, Problem Resolution, Upselling, Multitasking.

Qualification

High School Diploma

Skill & Experience

A Hotel Receptionist should possess excellent customer service and communication skills, along with strong organizational abilities and attention to detail to efficiently manage reservations and handle various front desk responsibilities.

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